1. General Provisions

This Privacy Policy (hereinafter – the Policy) regulates the main principles and procedures for the collection, processing, and storage of personal data of the electronic store www.vakuumavimomaiseliai.lt (hereinafter – the Seller) and the customer (hereinafter – the Buyer).

The collection, processing, and storage of the Buyer's personal data are governed by this Policy, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and the General Data Protection Regulation (EU) 2016/679 (hereinafter – GDPR).

The controller of your personal data is MB "Restoranų įranga", company code: 303105707, address: Vito Gerulaičio st. 1-59, Vilnius. Tel. +370 614 89888, e-mail: info@vakuumavimomaiseliai.lt.

2. For what purposes and what data do we process?

We collect and process your personal data only on lawful grounds:

• Trade and Order Fulfillment (Conclusion and Performance of Contract). To sell goods and deliver them, we collect: name, surname, delivery address, phone number, email address, payment information.
• Accounting (Legal Obligation). When issuing invoices, we are required to collect and store data specified by law.
• Direct Marketing (Consent). Only with your consent (e.g., subscribing to a newsletter), we use your email address to send offers.
• Inquiry Administration (Legitimate Interest). When you contact us by phone or email, we process your contact details to respond to you.
• Website Improvement (Statistics). We use cookies (e.g., Google Analytics) to understand visitor traffic.

3. Data Transfer to Third Parties

We respect your privacy and transfer your data to third parties only to the extent necessary to fulfill an order or comply with laws:

• Courier services (for delivery of goods).
• Payment institutions (banks, electronic banking systems, e.g., Paysera, for processing payments).
• Accounting firm (for recording invoices).
• IT service providers (server hosting, website maintenance) who ensure data security.

Data is not transferred to third countries (outside the EU/EEA) unless necessary for the technical implementation of the service (e.g., Google servers), ensuring GDPR requirements.

4. Data Retention Periods

Your data is stored only as long as necessary to achieve the purposes or as required by law:

• Purchase data (invoices): stored for 10 years.
• Registration data: stored as long as you have an active account. The account is automatically deleted if not used for 2 years.
• Direct marketing data: stored for 3 years or until you withdraw your consent.

5. Cookies

To ensure the smooth operation of www.vakuumavimomaiseliai.lt, we use cookies. You can control cookies in your browser settings.

We use:

• Essential cookies: necessary for the shopping cart to function and for logging in.
• Analytical cookies (Google Analytics): help us track website traffic (data is anonymized). Read more about Google privacy here.

6. Buyer's Rights

You have the following rights regarding your personal data:

1. To know (be informed) about the processing of your personal data.
2. To access your personal data that we process.
3. To request the correction of incorrect or incomplete data.
4. To request the deletion of data ("Right to be forgotten") when the data is no longer needed or you withdraw consent (except for data we are required to keep by law).
5. To object to data processing for direct marketing purposes.

To exercise these rights, please contact us via email: info@vakuumavimomaiseliai.lt. We respond to requests within 30 calendar days.

7. Final Provisions

This Privacy Policy may be updated. Buyers are informed about changes in the online store.

If you believe that your privacy rights have been violated, you have the right to file a complaint with the State Data Protection Inspectorate (A. Juozapavičiaus st. 6, 09310 Vilnius, vdai.lrv.lt).